Service & Support

The Best in Vision & Ergonomics
The Best in Service & Support

As a SurgiTel customer, you will receive a quality product with
outstanding customer service & support.

Services

For any of service need or general question, we are always happy to assist you!

  • Telescope refurbishments
  • Prescription upgrades
  • Frame exchanges
  • Telescope working distance changes
  • General repairs
  • Replacement parts
  • Customization and fitting questions

TTL Telescope, Customer Care Form

Download the faxable form here.
Download the e-mailable form here (e-mail this to your sales or customer care representative).

Customer Feedback

Our product innovation and improvement is based upon what our customers are telling us, so your feedback is important.

Please feel free to send us your comments by:
E-mail
Phone (800 959 0153, 734 996 9200)

Phone Options

If you're calling us, the following direct dial options will more quickly connect you to who you need to talk to

  • New orders, 1
  • Tracking orders, 6
  • Repairs, 2
  • Refurbishments, 2
  • Exchanges, 3
  • Returns, 3
  • General Information, 1
  • Parts, 5
  • University questions, 7